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Cindy K

1 reviews | Active since Dec 2023

18 Dec 2023, 13:09

Client care non existent at Capitec Bank

Very dissatisfied with Capitec Bank. I have sent numerous e-mails, called and went to the branch. No feedback has been received to date. I have logged a complaint with the ombudsman for banking services. My experience is awful.

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Replies (1)
Capitec Bank
Capitec Bank's reply18 Dec 2023, 15:03
Official
Good day  Cindy

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank