Client abuse

Capitec bank???? really???? after writing a review my mother was contacted and was promised to be contacted in 5 working days and as per usual this was just a song that needed dancers. it has now been 2 months and a couple of weeks since my mother's account has been freezed, there has been no communication from you, there has not been any reason given in this regard nor a resolution to this matter. She cannot even use her hard earned monies because you have decided to take your account along with her monies. you have been nothing but a terrible service provider that *****s from its customers.