Claudelle Plaatjes is a USELESS agent!

Good day,<br> <br> I have been dealing with Claudelle Plaatjes who is a disaster and said to me, ''Please note that when you made the payment, you need to confirm if the details are all correct and Capitec Bank cannot be held liable''. and he does not even know that when you add a capitec registered beneficially you do not have the option to select the account details or edit anything apart from putting a reference number for the payment and the amount you paying. He does not even know the product he is supporting.<br> <br> He could not even advice me on what to do, helping someone is not always giving them a solution but guiding them acording to the banking processes would help getting resolution. He only know R100 recall fee and replies to emails before he goes home arround 4pm.<br> <br> Very Lazy Agent<br> <br> I pray that you do you Job well.<br> <br> Regards,<br> Zakhele