lB
lizette B
1 reviews | Active since Oct 2011
18 Jul 2023, 10:58
Claim still not resolved and no reply to my emails
Ongoing issues with my inability to work claim - I wrote a review the 3rd of July, you made contact I have supp**** all the documentation you required , now again you asking for a letter from my employer IAM NOT EMPLOYED - my claim still not resolved, my money for my daughter still not returned - I sent a email the 3 July and again the 12 July still no response, This is absolutely shocking service and I will not stop till it is resolved! You want updated medical forms I supp**** this in December and you will not use them and now want new ones the doctors at Charlotte Maxeke government hospital see over 60 patients a day they will not fill out my 8 PAGES you require as they do not have the time!
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Replies (1)Capitec Bank's replyOfficial
18 Jul 2023, 14:57Good day Lizette
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Jul 2023, 14:57
Official
Good day Lizette
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
