Claim finally completed

I wanted to express my gratitude once again for the quick and effective way you resolved my query Mr Devan Bailey. After months of visiting branches and sending numerous emails, all in vain, I heard a multitude of answers or false information from consultants. You, however, found the problem and fixed it in a timely manner, providing me with the closure I sincerely appreciate. At one point, I considered leaving Capitec based on a consultant's advice. However, now that I have finally been assisted and reached the light at the end of the tunnel, I am happy to remain a loyal Capitec client. The overall consistency, professionalism, and honesty with which you handled my case, and your commitment to staying in touch with me, will never be forgotten. Trust me, during these past few months, I was sent in circles, given poor and shameful advice, and even **** to. On one occasion, I was told that this whole mess was due to my negligence. My family and I are truly grateful that you identified and rectified the issue that so many others missed, and did so in a timely manner. Thank you once again, Mr Devan Bailey. Wishing you a safe and blessed festive season. Please take care.