MM
Memmeng M
1 reviews | Active since Jul 2021
28 Jul 2021, 11:55
Claim Declined
this bank is starting to **** me off now, i have been trying to explain what happened to my policy and now they declined my claim referring to waiting period, i didn't not ask the old policy to lapsed but i was told i cant have two policies with same people covered. surely when going to the branch and seek help its because i dont have a clue on what to do, and am told what to do!!!!
i want my money that ive been paying , they can keep their claim money ****** ******!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Capitec Bank's replyOfficial
28 Jul 2021, 11:57Good day Memmeng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jul 2021, 11:57
Official
Good day Memmeng
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MM
Memmeng M's updateReviewer Update
28 Jul 2021, 15:25Am while u busy investing, please refer the clause where it's mentioning third party, even checked on the App it does not mention waiting period waiver for third party?!!! Your consultants just want to pass time and can't explain to proper protocols... It's idea you guys pay back my premiums or pay the claim
MM
Memmeng M's update28 Jul 2021, 15:25
Reviewer Update
Am while u busy investing, please refer the clause where it's mentioning third party, even checked on the App it does not mention waiting period waiver for third party?!!! Your consultants just want to pass time and can't explain to proper protocols... It's idea you guys pay back my premiums or pay the claim