WM
Wendy M
1 reviews | Active since Jan 2020
30 Jan 2020, 15:34
Claim
I submitted a funeral claim on the 17th of January 2020 at Capitec branch in King Williams Town.I have not received any feedback from Capitec.I went to branch to querry my claim more than three times they cannot help me as well.They said the claim is under Centric Life and they are responsible for the claim.I am disappointed by Capitec deeply.POOR SERVICE FROM CAPITEC BANK!
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Replies (2)
Capitec Bank's replyOfficial
31 Jan 2020, 10:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply31 Jan 2020, 10:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
12 Feb 2020, 16:34Good day
As discussed telephonically, I trust that your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply12 Feb 2020, 16:34
Official
Good day
As discussed telephonically, I trust that your matter was attended to.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your matter was attended to.
Kind regards
Complaint Management
Capitec Bank