Civil and ******** lawsuit

My driver tried to deposit R6000 at the Bayview atm in strandfontein, Cape Town, western cape and after inserting the money the machine froze and eventually reset and swallowed the money. This money is required for my sme, I required the money for a payment that needed to be done tonight. So I contacted the support line and after numerous attempts to contact their 24hr customer support I finally got through and was told that they could not do anything to help and that the problem needed to be esculated and could take upto 7 working days to be resolved. I will literally loose my business if it is not resolved tonight. But they don't care. They are taking the food from my childrens mouths and I will not tolerate it. I am going to lay charges of theft against them and sue them for damages to my business and personal reasons. Civil and ******** charges will be taken against them if it is not sorted out immediately. Pathetic excuse for a bank. They are by far the worst bank in history. Their lack of care and interest shows how ******* and disgusting they are. The people in charge should be put in jail to rot. My advocate has been advised and they will be taken down the way they should be. Pathetic and disgusting to say the least. If you choose them you are a complete idiot. My only hope is that they actually pull their fingers out of their lazy ****s and sort the situation out immediately. *** (***).