SM
Siphiwe M
1 reviews | Active since Sept 2015
27 Feb 2016, 08:08
Cheque Clearance
It is unfortunate to bank with capitec bank at the time and era is there a bank that still wait for 14 days to clear a cheque. capitec is one of the banks that is technological advance but I am so disappointed at the fact that I have to wait 14 days for my money to be cleared. Please change your system otherwise we will take our business to banks that can assist efficiently
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Capitec Bank's replyOfficial
29 Feb 2016, 09:04Hello Ziiims ,
Please accept my sincere apology for the frustration you experienced as result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the frustration you experienced as result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply29 Feb 2016, 09:04
Official
Hello Ziiims ,
Please accept my sincere apology for the frustration you experienced as result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Please accept my sincere apology for the frustration you experienced as result of this incident.
Zonke Sobekwa will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,