GC
Giovanni C

1 reviews | Active since Apr 2019

15 Sept 2020, 09:30

Cheapskate Rip-Off Capitec Bank - Incompetence Prevails at Capitec Bank

Once again the cheapskate Capitec Bank strikes again, taking money that does not belong to them, no answering emails in the hope they can score extra money by ripping their customers off. Why is it always such a hassle banking with cheapskate Capitec Bank? My Capitec Banking balance was R 1458..05, i swiped my cheapskate Capitec Bank debit card to bbuy food in the amount of R 139.00. However, Capitec Bank the cheapskates deducted my account twice in the amount of R 278.00 Rands instead of only deducting R 139.00? Do you think you can get Capitec Bank to provide customer service using their Client Customer Care email address to respond or on their facebook page, impossible as they only interested in making us all poor, never pay for their mistakes and will keep on *********** their clients. That's what a cheapskate Capitec Bank will do! Capitec Bank are useless and grossly ***********.

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Replies (3)
Capitec Bank
Capitec Bank's reply15 Sept 2020, 11:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
GC
Giovanni C's update15 Sept 2020, 13:12
Reviewer Update
Thank you, did receive a call and matter resolved. Thank you Hello Peter
Capitec Bank
Capitec Bank's reply17 Sept 2020, 11:57
Official
 
Good day Mr Covacich
 
As discussed telephonically, I confirm the matter has been dealt with. 
 
Kind regards 
Complaint Management 
Capitec Bank