RvdL
Ray van der Linde
1 reviews | Active since Jan 2019
13 Nov 2020, 09:09
Cheap for a reason.
Here for my monthly complaint. As usual an unprocessed transaction just sits there in my account until I make the effort to complain, since normal queries don't do the job.
I'm so sick of having to provide my information to Capitec by now, you can find it yourself. Or don't. At this point I don't even care about the money anymore, it's going to be easier to just swap banks.
If you enjoy online shopping in any way shape or form, stay away from Capitec.
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Replies (1)Capitec Bank's replyOfficial
13 Nov 2020, 10:46 I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank
Capitec Bank's reply13 Nov 2020, 10:46
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction. Kind regards Capitec Bank
