BT
Barend T

1 reviews | Active since Jan 2013

01 Oct 2025, 16:36

Cheap but USELESS

THE WORST banking experience! No support from branches, and telephonic support is useless. The Capitec banking app, doesn't work either, it keeps crashing. And the standard answer to that by a telephonic assistant is, UNINSTALL the app and reinstall!

USELESS, your account fees might be cheap, but unable to transact!

0
Replies (2)
Capitec Bank
Capitec Bank's reply01 Oct 2025, 18:38
Official
Good day Barend We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Best regards,

BT
Barend T's update07 Oct 2025, 15:21
Reviewer Update
Still waiting for someone to contact me and resolve the problem. Uninstalling and reinstalling your app isn't the standard fix it all solution! USELESS!!!!!