RN
Rendani N
1 reviews | Active since Dec 2022
11 Dec 2022, 03:48
Charged twice on an item bought from Zara Online
I made an online purchase from ZARA and money was deducted from my account with a pre authorisation status on the 3rd of December 2022 and on the 11th December 2022 a duplicate amount was deducted from my account by ZARA and I don’t understand why I should be charged twice for the same items that I had already been charged for. I read other reviews and saw that this is what Capitec is doing , please fix this Capitec.
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Capitec Bank's replyOfficial
11 Dec 2022, 07:50Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply11 Dec 2022, 07:50
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
RN
Rendani N's updateReviewer Update
11 Dec 2022, 07:52I will be waiting for the call as this is very urgent
RN
Rendani N's update11 Dec 2022, 07:52
Reviewer Update
I will be waiting for the call as this is very urgent