Charged twice by Zara on my Capitec

Item: Capitec Bank
Rating: 1
Author: Pakama B

I am Pakama Bhayi . I made an online purchase from ZARA and money was deducted from my account with a pre authorisation status on the 10 th of February on the 18th a duplicate amount was deducted from my account by ZARA and I don’t understand why I should be charged twice for the same items that I had already been charged for. I read other reviews and saw that this is what Capitec does, please fix this Capitec.

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

19 Feb 2021, 07:01

Good day Pakama

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply19 Feb 2021, 07:01

Official

Pakama B's updateReviewer Update

19 Feb 2021, 09:36

I just want my money back, this is not fair honest no one wants to be charged twice for no reason

Pakama B's update19 Feb 2021, 09:36

Reviewer Update

I just want my money back, this is not fair honest no one wants to be charged twice for no reason

Pakama B's updateReviewer Update

19 Feb 2021, 10:31

Thank you , got my money back.

Pakama B's update19 Feb 2021, 10:31

Reviewer Update

Thank you , got my money back.