Charged three times for card replacement

Hi,<br> <br> I have a problem with the branch manager at Capitec bank Brackenfel Pick n pay Branch.<br> <br> This is the story, I had replaced my lost card at the brackenfel branch and when I used it the following day, it got swallowed by the ATM cause it said the card number does not exist, I then went to the Montague gardens Branch where I was assisted by a African male gentlemen, Anele I think. He replaced my card and I was still unable to use that card because they said it was not linked to my account.<br> <br> When I went to the branch more than two times where I was told that the branch manager will call me and my money will be reversed because the error was on their side, that did not happen what the branch manager did was just to chase me away from the branch because I was charged three times for a card replacement that was not my fault and I was promised it would be reversed back into my account<br> <br> <br> Can someone please see to it thatthis matter is resolved<br>