MC
Marc C
1 reviews | Active since Dec 2018
17 Jan 2019, 11:37
Change your Bank
Bad Customer Service no gets back to me with regards to my qurie its been over a month now im the only one following up in and out the bank at presdent hyper krugersdorp. Make me wait for 40min only to be messed around by manager asst manger and even the area manager. I called the customer care and also no feed back all broken promisses.
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Replies (2)
Capitec Bank's replyOfficial
17 Jan 2019, 14:09I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply17 Jan 2019, 14:09
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
21 Jan 2019, 09:15Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank
Capitec Bank's reply21 Jan 2019, 09:15
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank