MM
Mahadevan M

1 reviews | Active since Jan 2021

09 Jan 2021, 14:36

CHANGE FROM CAPITEC TO FNB

MOST PATHETIC SERVICE FROM CAPITEC BANK IN PHOENIX PLAZA. I HAVE TWO ACCOUNTS WITH THEM AND HAVE BEEN BANKING WITH THEM FOR 6YEARS AND WHEN I WENT IN TO APPLY FOR A CREDIT CARD PRANITHA DID LITTLE TO NOTHING TO HELP WITH MY APPLICATION THEY MADE ME COME BACK TO THE BANK 3TIMES AND WAS STILL UNABLE TO ASSIT ME AS THEY FIRST FORGOT TO CONFIRM EMPLOYMENT AND THEN THEY COULD NOT LINK MY EMPLOYER TO THEY SYSTEM YET MY SALARY WAS GOING INTO THAT ACCOUNT FOR 6YEARS, I WAS ADVISED THAT IF I DONT GET A LETTER FROM MY COMPANY TO CONFIRM THE COMPANY NAME THEN I WILL NOT BE GETTING A CREDIT CARD WITH CAPITEC BANK. I WILL DEFINITELY BE CHANGING OVER TO FNB AS MY WIFE APP**** FOR HER CREDIT CARD ON HER BANKING APP AND IT WAS DELIVERED TO OUR DOOR IN A WEEK, (SO HASSLE FREE)

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2021, 08:30
Official
 Good day Mahadevan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank