1 reviews | Active since Feb 2018
Cellphone banking mistake
My partner transferred money into a wrong Capitec account. She went to Protea glen mall branch today and only to be told that she needs to contact the clients herself . Capitec would not be involved or cannot resolve the resolve it. Clients cannot be expected to resolve such matter without the bank.
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Mr Tlholoe
As discussed telephonically, I trust that your issue is now resolved due to the reasons I mentioned.
Viwe Bokveldt
Complaint Management
Capitec Bank
Good day Mr Tlholoe
As discussed telephonically, I trust that your issue is now resolved due to the reasons I mentioned.
Viwe Bokveldt
Complaint Management
Capitec Bank