NM
Nosi M
1 reviews | Active since Aug 2019
13 Aug 2019, 15:13
Cellphone Banking
i'am a Capitec client since years ago and they register my number and it was working properly up until this year June where i did not receive massages. and when people try to send me money through my link which is my cellphone number its says it is not registered. i then went to the bank and they assist me they said it will work. only to find that it is not. i went to the bank 3 times and they couldn't help me. i am now using only the app wheres i wanted both the app and cellphone banking cos not all the people have app and its easy to use the Link. please help me Peter
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Replies (3)
Capitec Bank's replyOfficial
13 Aug 2019, 16:25I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply13 Aug 2019, 16:25
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
NM
Nosi M's updateReviewer Update
13 Aug 2019, 16:31Thank you so much. i trust you will assist me. cos i really love Capitec
NM
Nosi M's update13 Aug 2019, 16:31
Reviewer Update
Thank you so much. i trust you will assist me. cos i really love Capitec
Capitec Bank's replyOfficial
03 Oct 2019, 08:14Good day Ms Mbonambi
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply03 Oct 2019, 08:14
Official
Good day Ms Mbonambi
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Complaint ManagementCapitec Bank
Best regards,