MP
Marlene P
1 reviews | Active since May 2019
28 Jul 2020, 11:23
Cellphone app not secured??
My cellphone got ******. They managed to do transactions on my cellphone without knowing my password. Went in to Capitec bank and they can't explain to me how did they managed to do that. Did I now lose my money????
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Capitec Bank's replyOfficial
28 Jul 2020, 13:04I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jul 2020, 13:04
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank