FR
Frans R

1 reviews | Active since Jul 2011

26 Nov 2016, 15:07

Cellphone App

<p>Looks like this is the only way to communicate i opened my account in 2013 registered for cellphone banking in 2013 i gave been banking with the app for several years today i was trying to add a beneficiary all of a sudden i was logged out and got a message You must have registered at a branch a free confirmation sms will be sent from your cellphone when i entered my username i got the same message</p>

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Replies (4)
FR
Frans R's update26 Nov 2016, 15:47
Reviewer Update

I now spoke to Clement when i called Capitec who told me he has reset my username but i still have problems i restarted my phone reinstalled the app im using the same phone i have been using for a year now i'm getting UNABLE TO ACTIVATE PLEASE VISIT THE NEAREST BRANCH TO GET A NEW APP. Im a Forensic Information Technology Specialist the bank cant give you a new app it must be downloaded i need to pay my bills on time AND BECAUSE OF CAPITEC'S INTERMITTENT SYSTEM FAILURES I OPENED AN ACCOUNT WITH FNB TODAY

FR
Frans R's update26 Nov 2016, 15:50
Reviewer Update

I'm a IT Forensic Specialist CHFI Computer Hacking Forensic Investigator the guy who catches Hackers the fackt that the consultalt told me to restart my phone reinstall the app is an insult i did that before he told me to this issue should go to a 0 star rating but HP would not allow me to downgrade the rating

FR
Frans R's update26 Nov 2016, 19:03
Reviewer Update

I'm not going near any branch all of a sudden i could not use the app and there is no update available

FR
Frans R's update27 Nov 2016, 10:11
Reviewer Update

REQUEST WAS RESOLVED BY PICK & PAY BEDWORTH PARK MY THANKS TO THE BRANCH ITSSELF