MM
Mushaisano M

1 reviews | Active since Nov 2012

26 Jun 2015, 17:17

Cell phone ****

Beware of Capitec cellphone banking. I tried to recharge my cell phone using *130*3279# but i only got a zero balance in my airtime though a R100 was deducted from account. If R100 can just dissappear , then my money is not safe. Tomorrow i am definitely switching banks , bye bye Capitec just lost trust in the brand.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2015, 08:11
Official
Hello shai1987,

I acknowledge your posting, and have referred it to Megan Martin for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank