1 reviews | Active since Oct 2009
Cell Phone Banking and internet banking app
<p>Worst app ever. useful for a week when it descides it doensnt know my password and suspends me.</p> <p>Then your call center tells me i must load more data...when i already have a 1 GB data on my phone.</p> <p>or nooooo how bout this one....you call center tells me i don't know my password.....or i must update my app.</p> <p>***. I have only ONE PASSWORD on EVERYTHING you quacks...how am i to keep getting this wrong only with capitec on a weekly basis. </p> <p>But when i get to the branch there is nothing wrong with my data, my password or the app version.</p> <p>Seriously the worst call center EVER.</p> <p> </p> <p>Where does Capitec think people have time to just go the branch everytime your call centre becomes ***********. </p>
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to David Morris for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
