1 reviews | Active since Jun 2015
Cell Phone Banking
I recently upgraded my phone and was having difficulty loading the app onto my new phone. I went into the branch this morning and was assisted by a gent called Lewaba (sorry if I have misspelt his name)
He too was having difficulty loading it onto my phone but he persisted. He even went so far to walk me outside and see of he could get better signal on my phone to load the app.
He eventually got it loaded and up and running.
I am so impressed with his perseverance and the manner in which he handled my request.
Well done!
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lewaba, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to Lewaba, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
