MP
Melissa P

1 reviews | Active since Dec 2018

01 Jun 2024, 22:59

CCS - Capitec service non-existent 👎🏽

I’ve been receiving very bad service from the CCS department of Capitec. Having an issue and contacting them about it but getting no feedback or a solution since January. It’s quite disappointing especially since I am a loyal client for over 10 years. Just automated responses and wasting of airtime.

0
Replies (1)
Capitec Bank
Capitec Bank's reply02 Jun 2024, 08:27
Official
Good day Melissa. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank