WS
William S

1 reviews | Active since Feb 2025

07 Apr 2025, 16:03

CCS Capitec department bad service

Good day

I wouldn't recommend capitec credit or loan.

*6 days,no email rep**** no calls answered no response or resolution from CCS kindly escalate or call the relevant department please.*

CCS Incident# ***

Kindly close my Capitec credit account with CCS as I have settled the account with DMC debt management it reflects badly on my credit score cause it is marked as paid up, only not closed.

Kindly find attached documents

Cell *** *** Dlamini Bavuyise Lenalt

DMC debt management collections Account ***1 Account ***9

Address Khuma 6516 Ext9 Klerkdorp

Disappointed at Capitec service Client

0
Replies (3)
Capitec Bank
Capitec Bank's reply07 Apr 2025, 16:40
Official
Good day William Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
WS
William S's update12 Apr 2025, 22:35
Reviewer Update
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Write a review

Review of Capitec Bank
#5
Ranked In Banking
0 NPS
Recommended: Unlikely
i


WS

William S
5 reviews | Active since Feb 2025
07 Apr 2025 at 16:03
CCS Capitec department bad service
Good day

I wouldn't recommend capitec credit or loan.

*6 days,no email rep**** no calls answered no response or resolution from CCS kindly escalate or call the relevant department please.*

CCS Incident# **********08

Kindly close my Capitec credit account with CCS as I have settled the account with DMC debt management it reflects badly on my credit score cause it is marked as paid up, only not closed.

Kindly find attached documents

Cell **********
**********086
Dlamini
Bavuyise Lenalt

DMC debt management collections
Account **********1
Account **********9


Address Khuma 6516 Ext9
Klerkdorp


Disappointed at Capitec service
Client
WS
William S's update12 Apr 2025, 22:35
Reviewer Update
Write a reviewReview of Capitec Bank#5Ranked In Banking0 NPSRecommended: Unlikelyi


WS
William S5 reviews | Active since Feb 2025





07 Apr 2025 at 16:03CCS Capitec department bad serviceGood day

I wouldn't recommend capitec credit or loan.

*6 days,no email rep**** no calls answered no response or resolution from CCS kindly escalate or call the relevant department please.*

CCS Incident# **********08

Kindly close my Capitec credit account with CCS as I have settled the account with DMC debt management it reflects badly on my credit score cause it is marked as paid up, only not closed.

Kindly find attached documents

Cell **********
**********086
Dlamini
Bavuyise Lenalt

DMC debt management collections
Account **********1
Account **********9


Address Khuma 6516 Ext9
Klerkdorp


Disappointed at Capitec service
Client