Ccapitec STOLE MY MONEY!!
Visited Capitec ATM at Mall@Reds, Centurion on 28/10 at 11h00, banked R850 into another Capite client' account. Sive assisted me, I put the money into the compartment, lid closed securely. All correct details appeared on the screen. Transaction should have done through immediately. Recipient asked for money several times, even sending me his capitec bank statement, proof that he did not get the money. I went to the bank on 30/10, spoke to an unwilling clerk. Again on 31/10 , excellent clerk assisted. Incident nr ********** 6/5535. Bank officials NEVER contacted me! I want my money back - it was ****** EMAIL on ********** ********** 294
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Replies (1)Capitec Bank's replyOfficial
19 Nov 2018, 10:35Good day
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply19 Nov 2018, 10:35
Official
Good day
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Complaint Management
Capitec Bank
