1 reviews | Active since May 2016

23 May 2023, 08:47

CASH WITHDRAWED

THREE DAYS AGO SOMEONE DID A FRUAD IN MY ACCOUNT & WITHDRAW MONEY FROM MY APP AS CASH SENT. THE WITHDRAWAL WAS DONE IN KZN AM IN JOBURG, MY PHONE&MY CARD ARE WITH ME BUT THEY DID ALL THIS TRANSTIONS ON MY APP ONLY GOD KNOWS HOW. I CALLED CAPITEC CUSTOMER CARE ON SUNDAY THEY PROMISE TO INVESTIGATE & GET BACK TO ME. TILL THIS DAY NO FEEDBACK WAS RECIEVED & MY SALARY THAT I WORKED FOR 31 DAYS IS GONE IN SECOND.

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Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2023, 09:07
Official
Good day Zhann 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank