LM
Lesego M

1 reviews | Active since Aug 2020

10 Sept 2020, 15:53

Cash Withdrawals

Am writing this to make others aware of Capitec Bank. They more concern about their security not customers security. I wanted to withdraw R20 000 inside the bank, they referred me to ATM with maximum of R10 000 daily. Who on earth will want to withdraw 10k on atm? Their Head Office also confirmed that they don't have any other option.

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Replies (2)
Capitec Bank
Capitec Bank's reply10 Sept 2020, 16:35
Official
Please accept my sincere apology for the inconvenience caused.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply18 Sept 2020, 12:57
Official
Good day  Lesego M

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank