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Neliswa N
1 reviews | Active since Dec 2025
04 Dec 2025, 21:45
Cash withdrawal but didn't receive money
I withdrew money on 26th November 2025 from Capitec ATM and did not receive the money. Called immediately, received case number. Call a week later, the case was closed without refund. HOW???? I need my money CAPITEC
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Replies (2)
Capitec Bank's replyOfficial
04 Dec 2025, 22:35Good day Neliswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Dec 2025, 22:35
Official
Good day Neliswa
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Neliswa N's updateReviewer Update
08 Dec 2025, 10:16Hi Capitec Bank, I am still waiting to be contacted as promised. The only response I got is the one above. I need my money back into my account.
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Neliswa N's update08 Dec 2025, 10:16
Reviewer Update
Hi Capitec Bank, I am still waiting to be contacted as promised. The only response I got is the one above. I need my money back into my account.