EZ
Esteli Z
1 reviews | Active since May 2021
04 May 2021, 19:13
Cash send voucher not redeemable
I sent someone a cash send voucher and he failed to withdraw the money, it said the voucher has been redeemed. I had to transfer the money to his account and that has cost me. I need the voucher to be reversed and my money back in my account.
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Capitec Bank's replyOfficial
04 May 2021, 19:18Good day Esteli
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 May 2021, 19:18
Official
Good day Esteli
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank