SG
Stephanie G
1 reviews | Active since Jul 2020
07 Jul 2020, 11:01
Cash Send Voucher Cant be redeemed Issue
I have did a Send Cash Voucher on 3 July 2020 to my number , i have called the call centre three times but no 1 seem to know exactly what is going on ???? I need my money back i am really shocked at the pathetic service i have received from capitec . Please call me back and sort out this issue urgently .
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Replies (2)
Capitec Bank's replyOfficial
07 Jul 2020, 12:33I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply07 Jul 2020, 12:33
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
09 Jul 2020, 09:47Good day
Feedback was provided via email as requested.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided via email as requested.
The complaint is closed.
Kind regards
Capitec Bank
Capitec Bank's reply09 Jul 2020, 09:47
Official
Good day
Feedback was provided via email as requested.
The complaint is closed.
Kind regards
Capitec Bank
Feedback was provided via email as requested.
The complaint is closed.
Kind regards
Capitec Bank