Cash Send Voucher Cannot Be Redeemed

Item: Capitec Bank
Rating: 1
Author: Kgabo S

I did a cash send to someone who when going to withdraw it said voucher cannot be redeemed, I had to transfer it again this time to her bank ,I waited for 30 days for my money to return to this day it hasn't ..what do I have to do for my money to return

Helpful (0)

Replies (1)

Capitec Bank's replyOfficial

15 Mar 2021, 09:33

Good day Kgabo

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply15 Mar 2021, 09:33

Official