CM
Ceby M
1 reviews | Active since Jun 2020
26 Jun 2020, 22:38
Cash send saga
I sent cash to myself via the app because I left my card at home but when I went to withdraw it told me it cannot be redeemed and when I checked on my app it said it has been redeemed. Like seriously *** went to the branch they still didn't help. Sleeping on an empty stomach.
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Replies (2)
Capitec Bank's replyOfficial
29 Jun 2020, 10:00I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jun 2020, 10:00
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
CM
Ceby M's updateReviewer Update
29 Jun 2020, 10:47Capitec: The Send Cash voucher C*** you bought yesterday could not be redeemed due to a technical issue. The problem has been fixed and the voucher is now redeemable. We apologise for the inconvenience. *Resolved Thank you *
CM
Ceby M's update29 Jun 2020, 10:47
Reviewer Update
Capitec: The Send Cash voucher C*** you bought yesterday could not be redeemed due to a technical issue. The problem has been fixed and the voucher is now redeemable. We apologise for the inconvenience. *Resolved Thank you *