OC
Orlando C

1 reviews | Active since Oct 2025

05 Oct 2025, 21:46

Cash Send Redeemed On Capitec App But I Did Not withdraw it.

Hi Capitec, I did a cash send on the 2th of October exactly at 21:51 and right after the maintenance the very next day the cash send History says Cash Send Redeemed while I have yet to withdraw the fund's please help, I have yet to contact the customer service support.

Please Help.

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Oct 2025, 06:32
Official
Good day Orlando, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec