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Fatima B
1 reviews | Active since Mar 2020
02 Jul 2023, 03:49
Cash send pending for 1 month, capitec not helping
I have a cash send sent 4th of June, i have tried to withdraw it twice at Boxer and Shoprite however it failed and showed pending on my app, i have laid a query in branch and on whatsapp i keep on being told my query is open, how long do i have to wait? On the 20th of June i was told the query will be resolved in 24 to 48 hours, my money has been hanging in the air for a month now.
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Capitec Bank's replyOfficial
02 Jul 2023, 10:37Good day Fatima
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2023, 10:37
Official
Good day Fatima
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank