KL
Katlego L

1 reviews | Active since Jul 2019

25 Jul 2020, 22:44

Cash send not working

Cash send not withdrawing. I called the line but agent was unhelpful. Please deposit funds back since the the cash send is unredeemable

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Jul 2020, 09:41
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply28 Jul 2020, 08:37
Official
 
Good day Ms Leballo
 
As discussed telephonically, I confirm the matter has been dealt with. 
 
Kind regards 
Complaint Management 
Capitec Bank