DM
Dineo M
1 reviews | Active since Jan 2022
04 Jan 2022, 13:30
Cash send mishap
I sent myself a voucher and then I forwarded it to the recipient. She tried withdrawing the money, however the receipt says the voucher cannot be redeemed. I then went onto my app to check what's wrong. On the app it says it was redeemed. How is that possible?
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Replies (2)
Capitec Bank's replyOfficial
04 Jan 2022, 13:43Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's reply04 Jan 2022, 13:43
Official
Good day Client We acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank
Capitec Bank's replyOfficial
25 Feb 2022, 06:50Hi Dineo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 06:50
Official
Hi Dineo
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank