MS
Mannakazi S

1 reviews | Active since Apr 2021

06 Apr 2021, 16:46

CASH SEND-INEFFICIENT SERVICE

I made two cash send transactions. The recipient couldn’t withdraw them because it said “voucher cannot be redeemed”. What’s the point of having this service if it won’t be efficient? I need my money refunded back to my account ASAP

0
Replies (1)
Capitec Bank
Capitec Bank's reply06 Apr 2021, 19:22
Official
Good day Mannakazi
 
 Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
 
 Kind regards
 
 Capitec Bank