YK
Yasmeen K
1 reviews | Active since Jul 2020
30 Jul 2020, 13:28
Cash send
I did cash send with capitec app, when the person tried withdrawing the money it said voucher cannot be redeemed so i contacted capitec and they're telling me that the money was taken out of the atm and i do have the receipt with me now. Capitec too my R800 and i want it back . I refuse to be ****med by Capitec
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Replies (3)
Capitec Bank's replyOfficial
30 Jul 2020, 15:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jul 2020, 15:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
YK
Yasmeen K's updateReviewer Update
30 Jul 2020, 15:35Thank you
YK
Yasmeen K's update30 Jul 2020, 15:35
Reviewer Update
Thank you
Capitec Bank's replyOfficial
06 Aug 2020, 11:11Good day Yasmeen K
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2020, 11:11
Official
Good day Yasmeen K
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank