Cash Send

This cash send option that Capitec has does not work. I even went to Shoprite with a Capitec consultant. This is not the store's problem but Capitec. The consultant agrees that the problem is not with the store. We called different stores and discovered that Shoprite/Checkers and Usave stores are offline. Money cant even be reversed by the bank. I have to wait for 30/31days. What the hell? Can you just at least put the money back into my account. Implement a reversal at a small fee at least. Why do you want to withhold my own money from me. Wake up guys. This 30/31 day thing does not work.