ZB
Zandile B

1 reviews | Active since Apr 2024

16 Jul 2024, 08:05

Cash recycler deposit not reflecting

Made a cash deposit of R5000 yesterday but your atm machine jammed after counting and was out of service then went inside the bank and was given a reference number and was told to wait 48 hours. I can't wait that long I need my money ASAP

0
Replies (3)
Capitec Bank
Capitec Bank's reply16 Jul 2024, 08:17
Official
Good day Zandile Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.
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Zandile B's update16 Jul 2024, 08:23
Reviewer Update
I hope this will be resolved soon because I need my money as in yesterday
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Zandile B's update16 Jul 2024, 11:56
Reviewer Update
The matter has been resolved, Thank you