VB
Valentine B

1 reviews | Active since Jan 2022

23 Jan 2022, 11:24

Cash purchase *****

Not happy with Capitec Bank it's now out of control,your security is weak,we trust u with out money but you dnt protect it,

Cash purchase was done from my account by Reference : LIDHITECH.COM, it's now the 3rd time,n my card is always with me,t's really sickening,I can't take my daughter to the doctor now, Same thing happened to my friend n colleagues n you promised to pay back but nex,imagine someone have access to your account while you having a card with you. , I want my money man,I wish all ur customers close their accounts,

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Replies (2)
Capitec Bank
Capitec Bank's reply23 Jan 2022, 11:44
Official
Good day Valentine 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply03 Mar 2022, 07:52
Official
Hi  Valentine 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank