1 reviews | Active since Dec 2022
Cash Dispute
It's been a month since I lodged a query , even today I haven't received any form of communication as to what's happening or what happened to my money , I've been calling, emailing and sending WhatsApps but Capitec seems not to care , at least provide me with feedback .
I went to a Capitec ATM to withdraw a cash sent and loadshedding happened before the money could be dispensed from the ATM I waited thinking service will be back but nothing happened , called in to report the issue to Capitec Bank and I was advised they will investigate even today after a month I am still waiting for you guys to provide me with feedback but nothing you just decided to be silent
No matter small the money may be it's valuable to the owner
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank