AJ
Alayne J

1 reviews | Active since Jan 2021

05 Jan 2021, 20:43

Cash deposit failed ATM

Hi I deposited a large sum of money via the atm when I waa6despoting the second the atm was supposed to return rejected notes but it did not and the machine went out of service but did not gove me my money back. I called the call center immediately and they said they will investigate has anyone had this issue?? Did u get your money back and how long? I am so stressed out

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Jan 2021, 08:38
Official
 Good day Alayne

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank