ZS
Zukiswa S

1 reviews | Active since Sept 2023

09 Oct 2024, 16:19

Cash Deposit Bin

Good day on Monday 07 Oct 2024 at arount 16h40 if i recall correctly, I deposited an amount of R+- R22 000, after it confirmed my account details and inswerting the notes (all 200’s) the atm said deposit error and went out of service. I waited for a for a few minutes till someone who works there came and asked me to go inside. I was told that the matter would be onvestigated and i needed that money urgently. Please Capitec credit my account

0
Replies (2)
Capitec Bank
Capitec Bank's reply09 Oct 2024, 17:08
Official
Good day Zukiswa Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
ZS
Zukiswa S's update09 Oct 2024, 18:23
Reviewer Update
Thank you for getting back yo me I have received my money back. Wish i can rate 5 stars on this same complaint