MB
Mmathabo B
1 reviews | Active since Jun 2024
09 Mar 2026, 11:25
***** CASE THATS NOT BEEN SOLVED
The service and security of this Bank has no dropped drastically. I had transferred money to a savings account only to find out that the money has been withdrawn at a ATM as a cash send in a Different province. How do people gain access to our accounts like this .I now have to struggle as that money is for transportation to and from work.
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Replies (2)
Capitec Bank's replyOfficial
09 Mar 2026, 12:40Good day Mmathabo B
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Mar 2026, 12:40
Official
Good day Mmathabo B
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
10 Mar 2026, 15:00Hello MMATHABO
With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
Capitec Bank's reply10 Mar 2026, 15:00
Official
Hello MMATHABO
With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank
With reference to our telephone conversation. I trust that you satisfied with the outcome. We have proceeded to close your complaint.
Kind regards
Capitec Bank