***** Case number ***1

I don't even know how I can even explain this but I am very disappointed on Capitec bank... I was a victim of ***** because of their lack of security, I am even moving to another bank that has better security because really it means I will loose too much money while holding on to the bank that will just give you a mere sorry when you are being ****med a sum of R21050.00 and nothing can be done about it, all they do is shift the blame on you

I made a payment on the bank account that has been reported for ***** before yet Capitec never informed or at least blocked me from send nothing at all, it seemed like I was paying the account that was never reported its only after I suspected ***** and reported when they finally put on the ***** message and that's the only thing they did, they never did anything besides that, so I had to loose that money because of them and they blaming me why did I make a payment yet there was nothing they highlighted that its a ****mer account

I write this with a heavy heart and so much disappointment, I lost so much money for me to just get a sorry, no compensation, no refund, nothing at all

I sent a complain still all I get is nothing at all, no explanation just being blamed for their lack of security