Case NO: 172 /12/10/2022

Good day Sir, Mam

I was a victim of Capitec App ***** on my Capitec bank account early in October 2022 and today is 13 Dec 2022 and I still have not heard from the bank as to their responsibility to this unfortunate event or to my loss of R49+ 000 from my child's saving account, which my wife and I took years to save, and my overdraft facility and credit card...

Now I no longer have this Credit facilities due to a *******, which my bank confirmed, and I have HUGE monthly repayments. Is this right or fair and why is my bank not bothering about it or letting me know the progress thereof?

The Sargent at the police who is dealing with my case confirmed, most of his bank ***** dockets on his desk are Capitec...?

Please, please someone, anyone help me. I do not have this kind of money to pay each month and why should I if I was not the one who spent it on myself...? The Credit facilities on my account were only there, for EXTREME EMERGENCIES and my son’s savings were for his future.

I just want justice and one less person to suffer loss. I could never recommend Capitec to anyone I know ever again. They have not been very forthcoming at all in this whole situation.

Thank you for your time and consideration of my review and I eagerly await your response.

Kind regards,

Shane Clarke (ID) *** ***(C) ***(W) ***