***** CASE FROM CAPITEC BANK

I was ****med 5100 last year on 25 of December 2023. I phoned capitec ***** call center they tell me to opened case and send them case number I did all. I send case number and they tell me that they will help me within 21 days after I've been ****med by the person who is using a different account which is tyme bank. After 21 days I had to call them since they failed to call me to give me feedback I got angry when they tell me they still investigating but they don't give me any update. Capitec bank is useless they don't take their clients serious I tell them to close the account they say its fine they don't ****en apologize to as client as they always tell me lies it also shows that there ********s because the don't take their job and clients serious. The should close the damn bank